Last Updated: January 12, 2024

This Privacy Policy is drafted in compliance with the obligations set out in Articles 13–14 of Regulation (EU) 2016/679.

We collect, store, and use the personal data you provide directly when you browse our website, confirm the purchase of one of our services, subscribe to our newsletter, or contact us.
If you are under 13 (USA) or under 16 (EU and elsewhere), please obtain consent from a parent or guardian before submitting your personal information to this site. If we have reason to believe that one of our users is a minor and that we have obtained their personal data without proper consent, we will delete such data within a reasonable timeframe.

The data we collect

• Your name, email address, postal code, country, language preference, IP address, and any other information you provide when filling out a contact form or purchasing a service.

• Details of any transactions carried out on our website, including amount, currency, and payment method. We do not store your credit card or bank account details: payments are handled by third-party services acting on our behalf.

• Responses to optional surveys or questionnaires we may ask you to complete.

• Support requests you send us via email or dedicated forms.

• Access credentials to your website, necessary for delivering the purchased services.

• Any other information voluntarily submitted through forms on the website or shared when contacting us.

Data we may collect

• Your social media account IDs and information shared with us through your social media accounts.

• Third-party authentication status when visiting the website via a mobile application (e.g., whether you are logged into Facebook or other social media accounts).

• Data related to the opening of our emails or clicks on links within our emails.

• Copies of your website for backup purposes.

Data we collect from all visitors

• Technical information about website usage, browser type and version, and operating system.

• IP address.

Legal basis for processing your data

When we process your personal data for the purposes described in this Policy, we rely on one or more of the following legal bases:

• Consent: we request your consent to use your data, send you information about our offers, and for targeted advertising and profiling.

• Contractual necessity: when you enter into a contract with us, your personal data will be processed to provide the service.

• Legal obligations: where strictly necessary, we process your personal data to comply with legal or tax obligations.

How we use your data

We use the personal information we collect to provide the requested service, improve our technology, and optimize your browsing experience.

We use your personal data to:

• Deliver the purchased services.

• Send you information about our work through channels you have consented to (email, phone/SMS, and/or social media messaging).

• Provide information and facilitate sharing on social networks.

• Create marketing campaigns to promote our services.

• Verify your identity and send confirmation or thank-you emails for purchases or newsletter subscriptions.

We may use personal data of all website visitors to:

• Administer and improve the website and optimize its infrastructure.

• Analyze how the website is used using tools such as Google Analytics and others, to test performance, understand traffic patterns, and identify issues.

• Improve communication by tracking interactions on the website, via email, and on social networks.

Please note that when you purchase a service or perform an action on this website, a virtual user profile is created. Through this profile, you can update your personal data and preferences.
This profile allows you to manage services, personal data, and order history.

How we share your information

We do not sell your personal data and only share it as described below, as required by law or with trusted third parties with your consent.

• Employees and collaborators: may access your contact data (name, email, phone number, social profile IDs, and website access credentials) to contact you regarding a specific service.

• Service providers: we work with providers such as database administrators, cloud computing services, help desk providers, advertising services, data analysts, and password storage services. They are contractually bound to confidentiality and may only use your data to provide their services.

• Payment providers: when you purchase a service, we work with PayPal, Stripe, Mollie, and others to process transactions. These providers store some of your personal data. Please refer to their privacy policies for more information.

  • For subscription services, payment data will be stored by the selected provider, and you explicitly authorize recurring payments. We do not store your credit card or bank details. You can modify payment preferences in your profile.

• Marketing: based on your use of the website, cookies may be used to show you targeted ads on platforms like Facebook, Google, or other online services. You can manage cookie settings by contacting us.

• Affiliated third parties: in the future, we may transfer your data in case of mergers, acquisitions, or similar operations. We will ensure confidentiality and notify you before any transfer.

• Protection: we may share personal data with external parties if necessary to prevent fraud, enforce terms, comply with legal obligations, or protect rights and safety.

How we protect your data

Your data may be transferred and stored abroad.
We follow industry-standard practices such as firewalls and encryption to protect your personal data from unauthorized access, alteration, disclosure, misuse, or destruction. Payment details and other sensitive data are transmitted through secure, encrypted connections.

We retain personal data only as long as necessary for the purposes for which it was collected, unless otherwise required by law. If you request to stop receiving communications or to delete your data, we will comply and retain only minimal information necessary to prevent fraud and avoid contacting you again.

How you can update and modify your data

If you are a registered user, you can review and update your personal data through your profile page.
Users in the European Union, the European Economic Area, and Switzerland also have the right to:

• Access their personal data

• Request correction, deletion, or restriction of processing

• Object to processing

• Data portability

• Withdraw consent (without affecting the lawfulness of prior processing)

• Lodge a complaint with a supervisory authority (Data Protection Authority)

For your protection, we can only update or share personal data associated with the email address used to submit the request, and we may need to verify your identity. We will respond within a reasonable timeframe. Please do not send sensitive personal data, passwords, or credit card details via email.

Links to third-party websites

We may provide links to other websites. This Privacy Policy applies only to our website. We have no control over external websites and are not responsible for their content or privacy practices. We encourage you to review their terms and privacy policies.

How to unsubscribe

You can unsubscribe from our mailing list at any time using the “unsubscribe” link included in every email.

You may also request deletion of your account by contacting us via the email address provided in the website footer or contact section.
You can also submit requests regarding data processing through the contact form on our website.

If you have any questions about this Privacy Policy, your personal data, or data protection on this website, you can contact us via the email address provided in the footer or contact section.